Client Testimonials

See What It’s Like To Partner With BSI

When we began our Physical Therapy practice we originally selected a large billing company based out of New York. We were disappointed in the lack of follow-up with unpaid bills and lack of communication we had there and made the switch to BSI. We saw an immediate increase in receivables in the first quarter of over 100% and have greatly appreciated the availability of our billing representatives, who are always available to answer questions or assist us. Having BSI perform the billing allows us to focus on what we want to do, which is patient care. Thank you, BSI!

In the many years BSI Medical Billing handled our billing, they were professional, thorough, kind, helpful to our staff and patients, and willing to go the extra mile for us. Their diligence in working to get claims paid made all the difference. We were so pleased with the job they did we even hired them to manage our clinic. They’ve made it possible for us to concentrate on patient care and not the front office. I highly recommend BSI to anyone looking to reduce their overhead and maximize their reimbursement.

As the owner and president of Mountain Home Emergency Group, I spent over 30 years in the full-time medical practice and physician management of an emergency department that had reached an annual volume of approximately 30,000 at the time of my retirement in 2012. My provider group made a transition to separate billing from hourly compensation by our hospital over ten years ago. We retained Billing Specialists, Inc. to do our billing and collecting. We saw an almost immediate and significant increase in our provider compensation. BSI provided a consistent and reliable service to us at a very reasonable cost. They maintained a very professional and cordial relationship with our patients, our providers, and our payors. I recommend their services without any reservation.

It is always comforting to know that the people you work with are people you can count on. Billing Specialists, Inc. is just that type of company. They are knowledgeable, trustworthy, on the forefront of technology, and willing to go the extra mile for their clients. They are committed to operating in compliance with all laws, regulations, and guidelines. For many years, Billing Specialists, Inc. has done my billing, enabling me to lower my overhead while maximizing my reimbursement. They have always operated with the utmost professionalism. I don’t hesitate to recommend Billing Specialists, Inc. to anyone looking to outsource their billing.

We contracted with BSI to help our organization catch up on a backlog of credentialing needs. BSI provided prompt, professional, and organized services that helped our clinic get back up to speed with commercial insurance billing. We were impressed by the staff’s wide range of knowledge on Medicaid, Medicare, and commercial insurance credentialing, and we would recommend BSI to any clinic needing to navigate the lingo and the paperwork of insurance credentialing.

BSI has been doing my billing since 2001. I have an excellent relationship with them thanks to open communication. They do a great job of keeping current with charge and payment posting as well as collections to help maximize my reimbursement. In these unsure economic times, it helps to be able to count on Billing Specialists, Inc.

We had experience with other billing services and had 14 years of doing it on our own when we signed up with Billing Specialists, Inc. We were impressed by their professional presentation of their services, their knowledge of the medical billing environment, and their commitment to staying on top of accounts. We have not once regretted or questioned our decision to contract with BSI. Our collections on first-time filings have improved and even more importantly, our reversals of denials and collections on patient due balances have soared. We are so pleased with BSI and will recommend them without reservation to anyone in the medical field in need of their services.